Privacy Policy
Introduction
At Hybrid Method Pilates, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, or contact us.
By using our website and services, you agree to the practices outlined in this policy.
Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Billing information
- Booking and appointment details
- Information submitted through contact forms
- Website usage data through cookies and analytics tools
How We Use Your Information
Your information may be used to:
- Process bookings and memberships
- Respond to enquiries and support requests
- Send confirmations and service-related communications
- Improve website performance and user experience
- Provide updates regarding classes, memberships, or studio news
- Maintain internal records and service quality
How We Protect Your Information
We implement appropriate security measures to safeguard your personal information against unauthorised access, disclosure, or misuse.
While we take all reasonable precautions, no online transmission can be guaranteed as completely secure.
Cookies & Analytics
Our website may use cookies and analytics tools to improve functionality and better understand visitor behaviour.
Cookies help us optimise performance and enhance your browsing experience.
You may disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party platforms for:
- Online bookings
- Payment processing
- Email communication
- Website analytics
These providers maintain their own privacy and security standards.
We are not responsible for third-party privacy practices.
Email Communications
By submitting your details through our website, you may receive booking confirmations, service updates, and relevant studio communications.
You may opt out of promotional communications at any time.
Data Retention
We retain personal information only as long as necessary to provide services, fulfil legal obligations, and maintain accurate business records.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for future communications
Requests can be submitted using the contact information below.
Contact Us
For privacy-related enquiries, please contact:
Hybrid Method Pilates
Email: karina.onga@gmail.com
Phone: +971 50 378 6883
Policy Updates
Hybrid Method Pilates reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with immediate effect.